CitySprint
Paul Walmsley is an experienced IT professional currently serving as the Service Desk Team Leader at CitySprint since November 2010, where responsibilities include acting as an escalation point for challenging calls, producing management reports, representing the Service Desk in meetings, and coordinating staff training. Prior roles include IT Helpdesk and Server Analyst at Gallagher London, Senior Network Analyst at FirstCity Partnership, IT Support at Fujitsu Siemens, and MIS Assistant at The Institute of Direct Marketing. In addition, Paul has experience in providing first-line support, performing briefings for staff, and adhering to the ITIL framework as a Change Manager.
CitySprint
1 followers
CitySprint is the UK's leading same day distribution network offering SameDay Courier, SameDay Logistics International & UK overnight on a 24/7 basis. We operate in all major mainland UK conurbations, connecting all types of businesses across Britain. Our wholly-owned national network of 25+ service centres is the key to the local customer service we provide, wherever you are in the UK. - Over 87% of the UK's population can be reached by our delivery network within 60 minutes - Fully GPS-enabled, branded fleet - Fleet of over 3000 professional couriers each with security ID - Online quotations and booking and reporting - Real-time courier tracking from allocation to delivery - ISO 9001 Quality Standard - ISO 14001 Environmental Management System For smart deliveries on the go, download our FREE app! We've launched the first ever same day courier booking and tracking app, MyCourier. Booking a courier just got simpler – citysprint.co.uk/app