CLARITY
Elena Devyatkina is a skilled Business Analyst currently employed at CLARITY since October 2021, with prior experience in the same role at Graip where responsibilities included requirements analysis, intelligent process mapping, and user acceptance testing. Before transitioning to business analysis, Elena held the position of Learning and Development Advanced Specialist at EY from January 2018 to August 2021, focusing on course facilitation, international provider negotiations, and data analysis. Earlier career roles included Audit Assistant at EY, where tasks involved big data analysis and client negotiations, as well as positions in guest services and visa support. Elena holds a Bachelor's degree in Economics and Management from the Belarusian State Economic University and additionally completed training at the BELHARD Academy in 2021.
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CLARITY
CLARITY is market-leading consulting company in Quote-to-Cash space. CLARITY is leveraging leading technology platforms and helping companies around the world to transform customer experience by empowering sales and creating new monetization opportunities through subscription model implementation. CLARITY subscription management solutions enable smooth transition to outcome-based subscription sales allowing leading enterprise brands to gain a competitive advantage and grow recurring revenues with new business models, new products, and new services. We all are people. We buy from people. We sell to people. We all expect the same level of attitude, reliability and trust. The moment when customer gets a choice and variety of alternatives is the moment when Customer Satisfaction becomes an imperative. This is especially important in the era of raising Subscription economy when customers are shifting from ownership to usership. The world where people don’t buy products and services, but subscribe and pay for usage is the world where you have to show customer that you know him better and providing tailored service to meet expectations. Being a market leading consulting company in Quote-to-Cash space we help companies around the globe to create and adopt business models allowing them to understand customer needs better and giving them ability to create product offerings and market them according to customer expectations. This is leading to higher customer satisfaction and loyalty and as a result helping to increase revenues and monetize new business mode.