Ann Beynon

Ann Beynon is an accomplished professional in customer success operations with extensive experience in the scientific and academic sectors. Currently serving as the Senior Manager of Customer Success Operations at Clarivate since January 2016, Ann leads initiatives to enhance customer engagement and streamline processes across the global Customer Success organization. Previous roles include Strategic Customer Success Manager and Lead Partnerships Manager, where Ann provided expert support to government clients and fostered research collaborations in scientometrics. Ann's earlier career at Thomson Reuters included managing pre-sales support and sales activities, reinforcing her expertise in scientific research products. Ann holds an M.S. in Science Communication from Drexel University and a B.A. in English and Philosophy from the University of Scranton, complemented by study at the University of Oxford.