About Classified Cycling:
Classified is a leading innovator and producer of advanced drivetrain systems for bikes and e-bikes. Our mission is to push the boundaries of engineering, delivering cutting-edge mechatronic solutions that redefine cycling performance and exceed customer expectations. With award-winning products like the Powershift drivetrain system and Classified wheels, our technology is integrated into over 50 bicycle brands and distributed worldwide through a certified network of distributors and dealers.
Classified is proud to be backed by cycling legends Tom Boonen, Anna van der Breggen, Marcel Kittel, Philippe Gilbert and André Greipel, who share our passion for revolutionizing the cycling industry.
If you're inspired by challenging the status quo and thrive in collaborative, results-driven environments, Classified Cycling could be the next step in your career.
Job Overview:
We are seeking a proactive Quality Manager (Process, Product & QMS) with a hands-on approach and a passion for quality. In this role, you will take ownership of process and product quality, establish and implement a Quality Management System, and drive continuous improvement throughout the organization. You will also support our customer service team by leading 8D investigations to ensure effective resolution of quality issues.
Key Responsibilities:
- Establish and Implement QMS: Lead the development of a Quality Management System (QMS), conducting a business landscape analysis and gap assessment. Collaborate with the Management Team (MT) to define the company's quality strategy, policies, standards, and systems.
- Define Quality Processes: Develop and implement quality processes across the organization. Mentor and support other departments in establishing business processes to ensure alignment and efficiency.
- Internal Audit and Reporting: Create and execute an internal audit plan. Identify and report gaps, risks, and opportunities for improvement with actionable recommendations.
- Manage APQP for NPD: Oversee the Advanced Product Quality Planning (APQP) process for production, collaborating closely with the procurement team, supplier quality manager, and engineering during New Product Development (NPD).
- Drive Continuous Improvement (Kaizen): Lead and facilitate kaizen initiatives to promote continuous improvement across all areas of the organization.
- Lead 8D Investigations: Conduct and manage 8D problem-solving investigations across operations. Ensure clear reporting, follow-up on corrective actions, and implementation of interim and permanent containment measures.
- Manage Engineering Change Requests (ECR): Oversee and drive Engineering Change Requests (ECR) through the entire process, from initiation to full implementation and closure, ensuring timely and effective execution.
Qualifications:
- At least 7-10 years of experience as a Quality Manager in a technical environment with focus on Product Quality, Process Quality and QMS.
- You are familiar with the 7 basic elements of TQM philosophy: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making and relationship management
- Preferred automotive background: understanding of automotive or similar processes and quality frameworks, including APQP, 8D, control plans, GEMBA approach, TQM. Experience with JIDOKA and leading quality improvement projects is a plus.
- Experience in setting up or working within a QMS environment, preferably in automotive or similarly regulated industries. Familiar with best practices and potential pitfalls.
- Ability to interpret product drawings, assess tolerances and evaluate manufacturability and measurement feasibility based on material and design requirements.
- Problem-Solving leadership: Skilled in leading 8D investigations and driving kaizen initiatives to enhance operations and process efficiency.
- Proficient in Excel, PowerPoint, Power BI and other relevant business software.
- Fluent in English. Results-driven, hands-on and able to work independently.
- You have the legal right to work in Belgium without a need for sponsorship.
Personal characteristics:
- Strong communicator: Excellent interpersonal and communication skills, with the ability to listen, mediate and critically analyze. Able to effectively convey ideas and drive alignment across teams.
- Team player and a project manager, you can easily switch from operational to strategic topics and you know how to unite teams around you to achieve your objectives.
- Structured & analytical: Uses a methodical, analytical approach to problem-solving.
- Highly organized and capable of multitasking
- Independent worker with a hands-on, proactive mindset
- A challenging position in a young, dynamic, company in a fast-evolving market
- The opportunity to work for a company revolutionizing the sports bicycle industry
- A professional team of highly motivated people in a flexible environment
- A flat organization with a start-up/scale-up culture and open communication lines
- Opportunities for professional growth and development
- A fun and engaging workplace, including regular social events and ride-outs
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