ClearTouch
Vinod Chandrasekar is an experienced technical operations manager currently at Clear Touch Connect Private Limited since January 2017. Prior to this role, Vinod served as Manager of VoIP and Mobility at Viva Communications Pvt Ltd from August 2010 to December 2016, where management responsibilities included overseeing a team of seven and coordinating with vendors to design solutions for customer requirements. Vinod's tenure at Viva Communications also included a position as Technical Team Lead from January 2007 to December 2009, focusing on managing technical support, addressing client escalations, and vendor management. Educational background includes a Bachelor of Technology in Information Technology from AKCE, Virudhunagar, completed in 2006, and Higher Secondary with a focus on Bio-Maths from SBOA, completed in 2002.
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ClearTouch
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ClearTouch a TCN Company is a leading provider of cloud-based call center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 2016, ClearTouch combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as predictive dialer, IVR, call recording, and business analytics required to optimize operations and adhere to TCPA regulations. Its “always-on” cloud-based delivery model provides customers with immediate access to the latest version of the ClearTouch solution, as well as the ability to quickly and easily scale and adjust to evolving business needs. ClearTouch serves various Fortune 500 companies and enterprises in multiple industries including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing. What Makes ClearTouch Different? *Attentive listening to our customers’ needs *No complicated hardware, capital investment or staffing overhaul needed *Technology so intuitive, you’d think it was built with your business in mind *World-wide presence *Highly affordable: no contract, monthly minimums or maintenance fees *24/7 client-driven support and customer care, free of charge *Assured cost-effective, feature-rich solutions In today’s competitive business world, companies need to minimize customer hold times while maximizing their bottom line profitability. To meet your needs, ClearTouch’s cutting-edge technology, combined with client-driven adaptability and unparalleled pricing structure, has transformed traditional contact centers into a fully functional Inbound, Outbound, and Blended streamlined solution.