Calvin Turner

Call Center Agent Agent at Cleveland Sight Center

Calvin Turner has extensive experience in customer service and management roles, particularly within the Cleveland Browns organization since July 2017, where responsibilities include leading guest service teams and ensuring superior customer experiences for season ticket holders. Calvin has also worked in security, ensuring safety protocols are followed, and addressed guest inquiries regarding stadium policies. In addition, Calvin serves as a call center agent at the Cleveland Sight Center, assisting Ohio residents with business-related guidance. Previous experience includes roles as a Vocational Preparation Assistant and Sales Representative, with a strong commitment to advocating for persons with disabilities and promoting music and movies. Education includes studies at Cuyahoga Community College and vocational training in customer service and business administration.

Location

Cleveland, United States

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Cleveland Sight Center

Our Mission: To provide individualized support and tools to navigate the visual world. Who we are: We are a team of professionals dedicated to providing the support and tools needed to navigate the visual world. Our team of optometrists, vision rehabilitation therapists, teachers, employment specialists and other staff assess one’s needs with empathy and professionalism, seeking to help each individual understand his or her unique vision-related challenges and the resources available to them. Why We Are Here: We live in a world that is designed for those with clear vision, creating challenges for those with less than clear vision. These challenges can be intimidating, isolating, and seemingly unfair, but, we believe the quality of one’s sight should not determine the quality of one’s life. Our mission is to provide support and tools to overcome sight challenges that exist in the visual world. What We Do: We assess each individual’s specific needs, seeking to understand their vision-related challenges and goals. We then create an individualized plan to support them in reaching those goals through training on a variety of tools and techniques. We educate the community about the resources and opportunities available for those with less than clear vision, while also advocating for community awareness in a world designed for those with clear vision. How We Do It: We support individuals of all ages with a high level of compassion and expertise through individualized services that may include: -Vision exams and assessments -Recommendations and instruction on low vision aids and assistive technology -Training on tools and techniques -Education and support to children and families -Employment opportunities within CSC or other organizations -Advocacy for accessibility needs in school, work and community -Recreation and socialization activities -Counseling and peer support groups


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Employees

51-200

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