Cleveland Sight Center
Dawn J. has extensive experience in performance management and quality improvement, currently serving as the Director of Performance Management and Quality Improvement at the Cleveland Sight Center since January 2020. Previously, Dawn held the position of Manager of Employment Services and Performance Management within the same organization. Additionally, Dawn has been a CARF Surveyor for the Commission on Accreditation of Rehabilitation Facilities International since December 1923, contributing to advancing the quality of services in rehabilitation. Academic qualifications include an Associate of Applied Science in Psychology from Chattanooga State Community College, a Master's degree in Clinical, Counseling and Applied Psychology from Southern Adventist University, a Bachelor of Science in Psychology, and a Master of Business Administration from the University of Tennessee at Chattanooga.
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Cleveland Sight Center
Our Mission: To provide individualized support and tools to navigate the visual world. Who we are: We are a team of professionals dedicated to providing the support and tools needed to navigate the visual world. Our team of optometrists, vision rehabilitation therapists, teachers, employment specialists and other staff assess one’s needs with empathy and professionalism, seeking to help each individual understand his or her unique vision-related challenges and the resources available to them. Why We Are Here: We live in a world that is designed for those with clear vision, creating challenges for those with less than clear vision. These challenges can be intimidating, isolating, and seemingly unfair, but, we believe the quality of one’s sight should not determine the quality of one’s life. Our mission is to provide support and tools to overcome sight challenges that exist in the visual world. What We Do: We assess each individual’s specific needs, seeking to understand their vision-related challenges and goals. We then create an individualized plan to support them in reaching those goals through training on a variety of tools and techniques. We educate the community about the resources and opportunities available for those with less than clear vision, while also advocating for community awareness in a world designed for those with clear vision. How We Do It: We support individuals of all ages with a high level of compassion and expertise through individualized services that may include: -Vision exams and assessments -Recommendations and instruction on low vision aids and assistive technology -Training on tools and techniques -Education and support to children and families -Employment opportunities within CSC or other organizations -Advocacy for accessibility needs in school, work and community -Recreation and socialization activities -Counseling and peer support groups