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Swadha Sharma

Regional Director - Customer Success at CleverTap

Swadha Sharma has a strong background in customer success and account management. Swadha most recently worked as a Senior Manager - Customer Success at CleverTap starting in March 2021. Prior to that, they were a Customer Success Manager at LinkedIn from May 2019 to March 2021. Before joining LinkedIn, Swadha served as a Customer Success Specialist at BrowserStack from September 2018 to May 2019. Their work experience also includes a role as a Senior Key Account Manager at Directi from September 2014 to September 2018.

Swadha Sharma completed their Bachelor of Technology (B.Tech.) degree in Electronics and Communications Engineering from Dr. A.P.J. Abdul Kalam Technical University. This education occurred from 2010 to 2014. Additionally, Swadha has obtained various certifications from LinkedIn. Swadha completed courses such as "Marketing Analytics: Setting and Measuring KPIs," "Diversity, Inclusion, and Belonging," "Excel Formulas and Functions Quick Tips," "Rock Your LinkedIn Profile," "Mastering LinkedIn Recruiter Assessment," and "The Six Morning Habits of High Performers." The certifications were obtained between 2020 and 2021.

Location

Bengaluru, India

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CleverTap

12 followers

CleverTap delivers over 10 billion interactions every day across their AI-powered customer engagement and retention platform that enables digital enterprises to dramatically improve mobile user retention and conversion rates through behavioral insights, predictive segmentation, user experience optimization, and fully automated campaign orchestration.


Employees

201-500

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