Nicholas Adams

Nicholas Adams is a skilled professional with extensive experience in customer success and process optimization within the digital banking and education sectors. Currently serving as a Digital Banking and Process Optimization Specialist at Climate First Bank since July 2025, Nicholas previously held the position of Manager of Student Services at MedCerts, where Nicholas enhanced student retention through data analysis and cross-departmental collaboration. At MyComputerCareer, Nicholas advanced through various roles, including Assistant Director of Customer Success, where strategic management led to improved customer satisfaction, and Success Coordinator, focusing on student support and retention. Earlier in Nicholas's career, as a Corporate Trainer at NorSpark, effective onboarding and client education were prioritized. Nicholas holds a Bachelor's degree in Business Administration and Management from Barton College.