Cloudmark
Tony Cheng is an experienced technical support professional with a robust background in product support engineering. Currently serving as a Senior L2 Product Support Engineer at Proofpoint since November 2017, Tony has also held a similar role at Cloudmark since January 2017. Prior experience includes a significant tenure at Symantec from November 2004 to December 2016, where Tony progressed to a Principal Technical Support Engineer, providing backline support on Messaging and Web Security products and acting as the last point of escalation for challenging cases. Tony's career began with technical support roles at companies such as Kyocera Mita and Maximizer Software, complemented by formal education in Information and Communications Technology from Macquarie University and ongoing self-study in the field.
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Cloudmark
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Cloudmark builds messaging security software that protectscommunications service provider networks and theirsubscribers against the widest range of messaging threats.Only Cloudmark Security Platform™ delivers instant securityand control across diverse messaging environments, enablingcommunications service providers to create a safe userexperience, protect revenue and safeguard their brand, whilestreamlining infrastructure and reducing operational costs.Cloudmark’s patented solutions protect more than 120 tier-onecustomers worldwide, including AT&T, Verizon, Swisscom,Comcast, Cox and NTT.