Thayna V.

Thayna V. is a skilled professional with experience in customer support and sales analysis. Currently serving as a Churn Analyst I and Inside Sales Analyst at CloudWalk, Inc. since May 2022, responsibilities include prospecting, developing sales opportunities, and enhancing outbound strategies while maintaining CRM updates in Hubspot. Prior experience includes a customer service representative role at Concentrix, where customer needs were addressed via email and chat, and later involved in the reimbursement department. Thayna's early career included an internship at Fatec Sebrae focused on document organization and coordination support. Education includes ongoing studies at Fatec Tatuapé and courses at EBAC and Galena.