Sven van Gurp

Sven van Gurp has a strong background in sales and business development. Sven started their career as an Account Manager at Brandstaff (Brunel) in 1998 and then moved on to work as an Account Manager at Detron from 1999 to 2004. Sven was responsible for providing expert advice and selling total solutions, including IP telephony, LAN, and WAN.

In 2004, Sven joined Unamic HCN as an Account Manager, where they managed and acquired new strategic clients through consultative sales and presentations. Sven later became a Project Manager/Delivery Manager, responsible for operational project management within a complex multi-channel contact center environment. Sven'smain focus was to increase revenue, margin, and customer satisfaction.

In 2008, Sven joined Mtel B.V. as an Account Manager, specializing in customer contact services and solutions. Sven'srole involved advising corporate organizations and contact centers on optimizing customer service and reducing costs.

From 2012 to 2014, Sven worked as a Sales Manager at KANA Software (a Verint Company). Sven was part of a new business sales team and focused on expanding the customer base in the Benelux region. Sven sold and demonstrated enterprise and midmarket multi-channel customer engagement software to commercial and public sector clients.

Since 2015, Sven has been working at CM.com as a Sales Manager Enterprise CX Solutions, also known as a Business Development Manager. Sven'sresponsibilities include defining short and long-term strategic goals, building customer relationships, identifying business opportunities, negotiating and closing deals within the Global CPaaS Market.

Overall, Sven van Gurp has extensive experience in sales, account management, project management, and business development in the telecom, contact center software, and messaging solutions industries.

Sven van Gurp attended Fontys University of Applied Sciences from 1998 to 2000, where they pursued an HBO degree in Bedrijfskader. Prior to this, they had completed their HAVO/VWO education at Mencia de Mendoza.