Coconut Software
Paul Sullivan is a seasoned professional with extensive experience in technical support management, content editing, and healthcare. Currently serving as Technical Support Manager at Coconut Software since September 2022, Paul previously held the position of Executive Editor at COGconnected, contributing significantly to team management, video production, and editorial content. At Unbounce, Paul progressed from Senior Service Support Specialist to Manager of Service Support, overseeing team performance and mentoring staff. Additionally, Paul has experience as a registered nurse at Vancouver Coastal Health and volunteer coaching for Westside FC Storm. Academic qualifications include a BScN in Nursing from the University of Alberta and a BSc in Kinesiology from the University of Calgary, complemented by further studies at Tufts University and the University of British Columbia.
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Coconut Software
Coconut Software provides appointment scheduling & queue management software solutions to create holistic customer experiences across all touchpoints.