Cogeco
Christopher Mercer has extensive experience in the telecommunications industry, with a career spanning from 1994 to the present. Currently serving as the Manager of Internet, WIFI and Voice delivery at Cogeco Connexion since January 2004, Christopher has held various roles including Manager of the Internet Service Delivery Team and Agile Process Specialist for the IPTV Video Team, specializing in Scrum methodologies. Prior to Cogeco Connexion, Christopher worked at Rogers Communications and Shaw Communications in multiple technician roles, focusing on network maintenance and service support. Early in the career, Christopher gained valuable experience as a Dispatcher at ClassiComm and in communications and administration with the Canadian Armed Forces from 1990 to 1995.
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Cogeco
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Cogeco Communications Inc. is a communications corporation and is the 8th largest hybrid fibre coaxial cable operator in North America. It operates in Canada under the Cogeco Connexion name in Québec and Ontario, and along the East Coast of the United States under the Atlantic Broadband brand (in 11 states from Maine to Florida). The Corporation provides residential and business customers with Internet, video and telephony services through its two-way broadband fibre networks.