Vicky Harold

Vicky Harold currently serves as the Customer Success Manager - Education Lead at Cognassist, where responsibilities include being the primary contact for clients and ensuring they derive business value from the platform. Vicky has extensive experience in the education sector, having worked at Key Training Limited for 16 years in various roles, including Head of Quality & Learning Support, where oversight of teaching quality and learner support for individuals with additional needs was emphasized. Other positions at Key Training Limited involved managing apprenticeship and traineeship programs and supporting assessors to enhance teaching standards. Previous experience includes retail management at Moss Bros. Group Plc and a sales role at Days Gone Bye. Vicky's educational credentials include multiple certifications related to recruitment, safeguarding, and internal quality assurance, as well as teaching qualifications.