Colonial First State
Douglas Janeczko possesses extensive experience in complaints resolution and customer relations, currently serving as the Complaints Resolution Manager at Colonial First State since September 2022. Prior roles include Complaints Manager at Brighte and Senior Manager of Internal Dispute Resolution at TAL Australia, showcasing a consistent focus on dispute resolution and customer experience throughout a career spanning over two decades. Douglas Janeczko has held prominent positions at various financial institutions, including National Complaints Manager at AMP and Manager of Customer Experience at Commonwealth Bank of Australia. Douglas Janeczko holds a Bachelor of Business from Charles Sturt University and completed a Lean Six Sigma course at the University of Sydney in 2018, further enhancing skill sets in productivity improvement.
This person is not in any teams
Colonial First State
2 followers
We’ve helped over 3 million Australians unleash their second half. We provide superannuation, investment and retirement products to members as well as to corporate and superannuation fund investors. Our wide range and investment management expertise spans Australian and global shares, property, fixed interest, credit, hedge funds, infrastructure and private equity. Privacy policy: http://cfs.com.au/privacy Avanteos Investments Limited ABN 20 096 259 979, AFSL 245531 (AIL) is the trustee and issuer of super and pension products. Colonial First State Investments Limited ABN 98 002 348 352, AFSL 232468 (CFSIL) is the issuer and Investor Directed Portfolio Services (IDPS) operator and administrator of investment products. Information on this social media may include general advice but does not consider your individual objectives, financial situation, needs or tax circumstances. You can find the target market determinations (TMD) for our financial products at www.cfs.com.au/tmd, which include a description of who a financial product might suit. You should read the relevant Product Disclosure Statement (PDS), Investor Directed Portfolio Service Guide (IDPS Guide) and Financial Services Guide (FSG) carefully, assess whether the information is appropriate for you, and consider talking to a financial adviser before making an investment decision. You can get the FirstChoice PDSs and the FSG from www.cfs.com.au or by calling 13 13 36 and FirstWrap PDSs, FSGs and IDPS Guides from www.firstwrap.com.au or your adviser.