Jenna McPadden

Jenna McPadden has had a diverse range of work experience. Their most recent position is as a Customer Success Director at CommerceIQ since 2023. Prior to that, they worked at Edge by Ascential from 2018 to 2023 in various roles. Jenna served as the Head of Program Management, North America, where they developed and expanded the US-based team. Jenna also worked as a Customer Success Manager - Global, responsible for onboarding and maintaining operational ways of working for top global accounts. Additionally, they were a Senior Insight Manager, partnering with brand teams and providing insights and recommendations. Earlier in their career, they worked at Clavis Insight (now Edge by Ascential) as a Senior Ecommerce Consultant and Ecommerce Consultant. Jenna also worked at ownerIQ as a Senior Account Manager and Account Manager, and at Adroit Digital as a Senior Account Planner and Account Planner. Their earliest work experience was as a Volunteer Assistant at Outside The Box Boston, where they coordinated and oversaw volunteer activities for an arts festival.

Jenna McPadden has a Bachelor of Science degree in Marketing Communication and a specialization in Writing Literature & Publishing from Emerson College. In 2015, they took Graduate Certificate Classes in Data Analytics at Wentworth Institute of Technology.