commonsku
Erin Burley is a seasoned professional in customer success, currently serving as the Manager of Customer Success & Onboarding at commonsku since November 2019. Previous roles at commonsku include Customer Success Manager, Senior Customer Success Specialist, and Customer Success Specialist. Prior experience includes a position as a Customer Success Representative at Citron Hygiene and work as a Brand Ambassador for Outlook Promotions Inc., representing notable brands such as Canadian Tire and Pfizer. Erin also held the role of Assistant Customer Service Representative at Aanteater Pest Control & Wildlife Inc., where responsibilities involved managing customer accounts and improving service processes. Erin Burley holds a Bachelor of Fine Arts (B.F.A.) in Acting from the University of Windsor, obtained in 2015.
commonsku
What is commonsku? commonsku is a workflow collaboration platform designed to help the promotional products industry operate more efficiently. At the core, commonsku is a CRM and order management platform for promotional products distributors that enables them to manage their customer interactions, present ideas to their customers, create orders, manage production, invoice and bill. Our Mission: commonsku enables teams to focus on what they do best: whether that’s a salesperson spending more time prospecting or working with customers, a coordinator creating orders more efficiently, a production manager juggling the follow up on hundreds of orders, or the accounting team invoicing and receiving bills seamlessly. Each can play their part in what becomes an easy and integrated workflow, allowing your business to grow efficiently. The experience for your client is entirely digital, allowing for a seamless and delightful experience ordering promotional products. Our Story: commonsku was designed and created by people who understand the challenges of the promotional products industry. Born in 2005, commonsku was built to power RIGHTSLEEVE, a respected promotional products agency, and evolved into a comprehensive tool for the industry. Today, we serve over 1000 customers and connect over 5000 distributors and suppliers. Companies who join commonsku benefit not only from great software that dramatically improves their workflow, but also benefit from ongoing education, events and community support.