Commonwealth of Massachusetts
Mark Burrell serves as the Director of Experience Design and Research at the Executive Office of Technology Services and Security since April 2024. With extensive experience in user experience and design leadership, Mark has held prominent roles, including Vice President of Experience Design & Research at Aledade, Inc., where a commitment to equity and human-centered healthcare was emphasized. Previous positions include Senior Director of Experience Design at Foundation Medicine, Design Director at IBM Watson Health, and Vice President at Medullan, focusing on healthcare innovation. Mark has a Ph.D. in Clinical Psychology from Penn State University and a BA in Psychology from SUNY at Binghamton, demonstrating a strong academic foundation in human behavior and design practices.
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