Sue Murphy, MA, CRME, currently serves as VP of Revenue Management at ComOps, a position held since July 2022, where responsibilities include strategic direction and full-service support in revenue and yield management, focusing on comprehensive business assessments and customized revenue strategies. Prior to ComOps, Sue held various executive roles at Penn National Gaming and Pinnacle Entertainment, overseeing multi-million dollar revenue management operations for extensive portfolios of casino hotels. Sue’s experience includes significant roles at Caesars Entertainment Corporation and earlier positions in marketing and consulting. Academic credentials include a Master of Arts in International Relations from the University of Chicago and a Certificate in Hotel Revenue Management from Cornell University.
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ComOps - Strategy & Commercial Operations as a Service
Able to support strategy and tactical omni channel customer care (service and sales), revenue management, leisure sales, distribution, customer experience, digital innovation, and more.