Computer Warehouse Group PLC
Chukwuka Agubata has a diverse work experience spanning several companies and roles. In 2016, they worked as a Supervisor at CAMPHARM until 2018. In 2019, they joined Stanbic IBTC as a Contact Center Specialist, where they handled customer complaints, provided solutions, and improved customer service. Chukwuka also served as a Fraud Prevention Manager during this time, monitoring ATM card transactions and ensuring customer awareness. In 2023, Chukwuka joined CWG PLC, specializing in IT Infrastructure and Cloud Computing. Their responsibilities included adding users to the domain, performing OS installations, and troubleshooting systems.
Chukwuka Agubata completed their Bachelor of Education in English at Imo State University from 2012 to 2016. In addition to their degree, Chukwuka also obtained several certifications. In September 2021, they acquired the certification in Problem Solving Techniques from LinkedIn. In April 2021, they attained certifications in Business Etiquette: Phone, Email, and Text, as well as Phone-Based Customer Service, both from LinkedIn. Furthermore, in September 2018, Chukwuka obtained the Customer Service Representative Certification (CSRC) from the International Management Institute - IMI.
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Computer Warehouse Group PLC
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Computer Warehouse Group Plc is a Nigeria-based company, which offers Openmall platform. The Company's Openmall platform aggregates and displays the products and services of all the merchants and stores created on its e-commerce solution. The Openmall platform has various categories of products, and enables online shoppers to buy products from various store owners in a marketplace. The Company offers its Smart Utility Solution (SUS) to electricity companies in order to manage and monitor energy flow to end users. Its SUS provides theft prevention solution, energy audit, demand side management, real time billing efficiency and network asset management. The Company offers cloud services, software services, managed services and information technology (IT) infrastructure service. The Company serves a range of sectors, including financial services institutions, telecommunications, government and utility. Its SMERP is an Enterprise Resource Planning platform.