Computer Talk Technology Inc.
Jamie Schwinn is an Enterprise Architect with extensive experience in designing and supporting Unified Communications platforms. With a background in software and database development, Jamie has worked in various roles such as Unified Communications Architect and Senior Systems Engineer. Currently employed at Computer Talk Technology Inc., Jamie is responsible for managing servers handling real-time voice, PSTN Carrier relationships, SIP/VoIP design, automation/DevOps functions, and ensuring security and compliance. Jamie's expertise also includes working on telephony platforms like FreeSWITCH and Microsoft Teams Direct Routing integration.
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Computer Talk Technology Inc.
ComputerTalk's ice is a native Microsoft Teams contact center solution. It seamlessly integrates advanced IVR and ACD functionality with the omnichannel power of Teams in the contact center. Our software-based, modular architecture creates an easily managed, scalable software solution that can integrate with any business application. Effective communication is the driving force behind success for any organization. ComputerTalk provides organizations with tools to deliver excellent communication experiences across every media channel using ice. ComputerTalk ice allows organizations in all industry verticals to integrate their business applications into their contact center, transforming the way they interact with customers, their own employees, and partners. ice brings together information silos, improving contact center productivity to knowledge-based workers. Founded in 1987, ComputerTalk, is headquartered in Toronto, Canada. ComputerTalk is a global provider of enterprise-class Teams native and PBX-agnostic contact center products, cloud hosting services and custom application development. ComputerTalk provides products and services to customers in six continents. Our solutions are used by customers in Canada, USA, South America, UK, France, Australia, Israel, Africa, Mexico, Central America, Trinidad and Tobago & Jamaica.