Computer Talk Technology Inc.
Jean-Nicolas Robitaille has a diverse work experience spanning multiple companies. Jean-Nicolas started their career as a Software Developer at Lockheed Martin in 2006. In 2007, they joined SAP as a Software Developer and later became a Senior Project Consultant - Development. During their time at SAP, they applied Agile project management methodologies, coordinated project activities, contributed to continuous improvement, and served as a point of communication between different teams. In 2016, Jean-Nicolas joined Computer Talk Technology Inc. as a Lead Project Manager and currently holds the position of Vice President Of Product Management. Their responsibilities at Computer Talk Technology include leading the project management office, running complex projects/programs from design to implementation, and defining project lifecycle deployment.
Jean-Nicolas Robitaille earned a Bachelor of Engineering (B.Eng.) in Computer Software Engineering from Concordia University in 2007. Jean-Nicolas then pursued a Master's degree in Project Management at École de technologie supérieure from 2012 to 2014. In addition to their formal education, they obtained certifications as a Project Management Professional from the Project Management Institute in 2016 and as a Professional Scrum Master 1 from Scrum.org in 2011.
This person is not in any offices
Computer Talk Technology Inc.
ComputerTalk's ice is a native Microsoft Teams contact center solution. It seamlessly integrates advanced IVR and ACD functionality with the omnichannel power of Teams in the contact center. Our software-based, modular architecture creates an easily managed, scalable software solution that can integrate with any business application. Effective communication is the driving force behind success for any organization. ComputerTalk provides organizations with tools to deliver excellent communication experiences across every media channel using ice. ComputerTalk ice allows organizations in all industry verticals to integrate their business applications into their contact center, transforming the way they interact with customers, their own employees, and partners. ice brings together information silos, improving contact center productivity to knowledge-based workers. Founded in 1987, ComputerTalk, is headquartered in Toronto, Canada. ComputerTalk is a global provider of enterprise-class Teams native and PBX-agnostic contact center products, cloud hosting services and custom application development. ComputerTalk provides products and services to customers in six continents. Our solutions are used by customers in Canada, USA, South America, UK, France, Australia, Israel, Africa, Mexico, Central America, Trinidad and Tobago & Jamaica.