Computer Talk Technology Inc.
Jennifer Sutcliffe has a diverse work experience spanning over several years. Jennifer began their career as a Provisioning Manager at ACC in 1993 and then went on to work as a Telecommunications Manager at UUNET. In 1998, Jennifer joined MCI Worldcom as a Senior Manager responsible for Plans and Controls. In 2000, they worked at Itemus Inc as the Director of Wireless Infrastructure Development. From 2001 to 2011, Jennifer held various roles at Bell, including Project Manager, Resource Manager, and Associate Director of the Project Management Office. In 2011, they became the ePMO Manager at Canadian Tire, and in 2012, they joined ComputerTalk Technology, Inc as the Vice President of Operations and Control.
Jennifer Sutcliffe obtained a Bachelor of Arts degree in History from the University of Waterloo from 1987 to 1991. Jennifer then pursued a Post Graduate Diploma in Telecommunications Management from Sheridan College from 1992 to 1993. Prior to their higher education, they attended Renfrew Collegiate from 1982 to 1987. Jennifer Sutcliffe also holds additional certifications in ITIL v3 and Negotiation and Mediation from unspecified institutions.
Computer Talk Technology Inc.
ComputerTalk's ice is a native Microsoft Teams contact center solution. It seamlessly integrates advanced IVR and ACD functionality with the omnichannel power of Teams in the contact center. Our software-based, modular architecture creates an easily managed, scalable software solution that can integrate with any business application. Effective communication is the driving force behind success for any organization. ComputerTalk provides organizations with tools to deliver excellent communication experiences across every media channel using ice. ComputerTalk ice allows organizations in all industry verticals to integrate their business applications into their contact center, transforming the way they interact with customers, their own employees, and partners. ice brings together information silos, improving contact center productivity to knowledge-based workers. Founded in 1987, ComputerTalk, is headquartered in Toronto, Canada. ComputerTalk is a global provider of enterprise-class Teams native and PBX-agnostic contact center products, cloud hosting services and custom application development. ComputerTalk provides products and services to customers in six continents. Our solutions are used by customers in Canada, USA, South America, UK, France, Australia, Israel, Africa, Mexico, Central America, Trinidad and Tobago & Jamaica.