Laura Simmonds

People Function Lead at Computer Talk Technology Inc.

Laura Simmonds has a diverse work experience in various roles and industries. Laura has worked as a People Function Lead at ComputerTalk Technology, Inc., where they were responsible for all aspects of the Human Resources function. Laura conducted performance reviews, handled health benefits and compensation adjustments, and implemented HR policies and procedures for staff in both Canada and the U.S. Additionally, Laura worked as a Training and Documentation Specialist at the same company.

At Wilfrid Laurier University, Laura served as a Sustainability Council Advisor, where they advised first-year student leaders, facilitated council meetings, and organized sustainable events and programming. Laura also worked as a Residence Life Don, managing activities and providing support to first-year undergraduate students in residence. Furthermore, Laura was a JUMP Communication Studies Course Coordinator, responsible for developing course content, hiring and training instructors, and creating age-appropriate curriculum.

Prior to their university roles, Laura worked at the City of Toronto in various aquatic positions. Laura served as a Pool In-Charge, responsible for the administration and operation of the pool and on-site programs. Laura also worked as a Lifeguard and Swim Instructor, ensuring the safety and supervision of participants, providing swimming instruction, and conducting educational programs.

Laura Simmonds has a Postgraduate Degree in Human Resources Management from George Brown College, which they obtained from 2021 to 2022. Prior to that, they earned a Bachelor of Arts (B.A.) in Communication Studies from Wilfrid Laurier University from 2013 to 2017. Laura also completed the French Immersion Program at Leaside High School from 2009 to 2013. Laura has additional certifications in Point of Sale from the City of Toronto in 2015, a Bilingual Certificate (French & English) obtained in 2013, and a Pleasure Craft Operator Card from the Association of Pleasure Craft Operators earned in 2011.

Location

Toronto, Canada

Links

Previous companies


Org chart

No direct reports

Teams

This person is not in any teams


Offices


Computer Talk Technology Inc.

ComputerTalk's ice is a native Microsoft Teams contact center solution. It seamlessly integrates advanced IVR and ACD functionality with the omnichannel power of Teams in the contact center. Our software-based, modular architecture creates an easily managed, scalable software solution that can integrate with any business application. Effective communication is the driving force behind success for any organization. ComputerTalk provides organizations with tools to deliver excellent communication experiences across every media channel using ice. ComputerTalk ice allows organizations in all industry verticals to integrate their business applications into their contact center, transforming the way they interact with customers, their own employees, and partners. ice brings together information silos, improving contact center productivity to knowledge-based workers. Founded in 1987, ComputerTalk, is headquartered in Toronto, Canada. ComputerTalk is a global provider of enterprise-class Teams native and PBX-agnostic contact center products, cloud hosting services and custom application development. ComputerTalk provides products and services to customers in six continents. Our solutions are used by customers in Canada, USA, South America, UK, France, Australia, Israel, Africa, Mexico, Central America, Trinidad and Tobago & Jamaica.


Headquarters

Markham, Canada

Employees

51-200

Links