Computer Talk Technology Inc.
Srijit Dutta is currently working at Computer Talk Technology Inc. as a Business Strategist Lead, AI Implementations. In this role, they are responsible for leading generative AI implementation strategies for cross-functional business units and guiding the project delivery process for relevant stakeholders. Srijit also develops short-term and long-term automation roadmaps, drives automated support experiences, and coordinates automation team workflows, project timelines, and process improvements.
Prior to their current position, Srijit worked as a Business Developer & Investment Relations at Computer Talk Technology Inc. Srijit was responsible for providing organizations with innovative solutions for delivering exceptional customer experiences across all communications channels.
Before joining Computer Talk Technology Inc., Srijit worked at the University of Toronto as an EagleConnect Leader in the Orientation, Transition & Engagement department. In this role, they implemented best practices for communications and support, offering assistance through transitional programs to over 3000 new students.
Srijit also has experience as a Digital Marketing Intern at Your Beanstalk, a Global Partnership Associate at Ebix, and as part of a data analytics consulting project at KPMG. Srijit also worked as a Forex Management consultant at Eforex India.
Overall, Srijit Dutta has a diverse range of work experiences in business strategy, AI implementations, customer experience, marketing, and financial consulting.
Srijit Dutta completed their high school education from Scottish High International School in 2018, obtaining their Highschool IB Diploma/IGCSE Diploma. Srijit then went on to attend the University of Toronto from 2018 to 2022, where they earned an Honors Bachelor of Arts degree in Political Science and Government. Srijit Dutta also holds additional certifications, including the ESET Cyber Security Awareness Training Certificate from ESET North America and various certifications from Google and the International Baccalaureate.
Computer Talk Technology Inc.
ComputerTalk's ice is a native Microsoft Teams contact center solution. It seamlessly integrates advanced IVR and ACD functionality with the omnichannel power of Teams in the contact center. Our software-based, modular architecture creates an easily managed, scalable software solution that can integrate with any business application. Effective communication is the driving force behind success for any organization. ComputerTalk provides organizations with tools to deliver excellent communication experiences across every media channel using ice. ComputerTalk ice allows organizations in all industry verticals to integrate their business applications into their contact center, transforming the way they interact with customers, their own employees, and partners. ice brings together information silos, improving contact center productivity to knowledge-based workers. Founded in 1987, ComputerTalk, is headquartered in Toronto, Canada. ComputerTalk is a global provider of enterprise-class Teams native and PBX-agnostic contact center products, cloud hosting services and custom application development. ComputerTalk provides products and services to customers in six continents. Our solutions are used by customers in Canada, USA, South America, UK, France, Australia, Israel, Africa, Mexico, Central America, Trinidad and Tobago & Jamaica.