Concepts2Code, LLC
Erin Gallagher has a strong background in customer service and operations management. With experience in companies such as Concepts2Code, LLC, VoIP Supply, and Firstsource Advantage, LLC, Erin has held roles such as Customer Success Associate, Customer Experience Manager, and Assistant Manager. Erin's previous roles include positions such as Account resolution specialist, Operations Supervisor, and Collections Representative, where Erin managed collections targets and inbound/outbound customer service. Erin's early work experience includes roles as a Data Entry Clerk and Customer Service Representative, displaying a diverse skill set in various industries. Erin completed their education at Erie Community College from 2003 to 2005.
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Concepts2Code, LLC
Concepts2Code is a Software Solutions Provider for Businesses. We build consumer communication software and consumer portals to improve the customer experience online. We offer branded self-service portals for sharing documents, accepting payments, and sending emails and letters. Building Effective Communication Strategies with EasyWebDocs Consumers are evolving with the adoption of new technology. Communication with letters and phone calls is a thing of the past, upgrade your toolkit to EasyWebDocs email and online document portal to meet consumers in their preferred communication channels. Electronic communications like email enable businesses to reduce their costs, communicate instantly, and improve the consumer experience with our enterprise-wide solution. Mass Email / Letter Creation Use Templates or Customize Paperless Opt-In Communication Management Campaign Building Toolbox Reporting & Analytics Self-Service Options for Consumers with TakeWebPayments TakeWebPayments is the perfect solution for businesses that manage customers with accounts receivable. Our fully branded self-service portal provides integration options with your other business systems to enable consumers to log in from your website and access important information about their accounts. By offering detailed self-service options for consumers, you can reduce your labor costs and improve customer satisfaction. Our solution provides: Branded web portal Accept credit cards, ACH and more 24/7 Consumer access Mobile enabled Advanced analytics & reporting 100+ gateway integrations