Concerto - Integrated Software Solutions
Dale Kelly has extensive experience in the IT industry, with a focus on service desk management. Dale has led IT support operations in various companies, aligning processes with ITIL4 framework and implementing strategies to improve efficiency. With a background in marketing and customer service, Dale brings a unique blend of skills to effectively manage teams, monitor productivity, and ensure top-notch customer service. Dale's commitment to continuous improvement and talent development has been evident throughout their career.
Concerto - Integrated Software Solutions
The Concerto property asset and project management software suite provides flexible, web based, off-the-shelf solutions for asset, project and facilities management. Aimed at large organisations and departments, Concerto has a user group of over 60 Local Authorities, Fire Services, Universities such as the University of Oxford, NHS Trusts, private sector retail, such as John Lewis, and other recognised brands such as Vinci Construction, Mouchel and ASE Global. The Concerto team has excellent relationships will all clients and actively incorporates customers’ feedback into its fully integrated property project and asset management suite of software. The innovative yet grounded approach of the company allows Concerto to deliver high level functionality at a very competitive price for both public and private sector clients. Concerto can be fully integrated or implemented as stand alone modules integrating easily with many existing systems. It adopts a centralised management approach bringing all related functionality under one overarching system, facilitating mobile working, shared services and collaborative working.