Harika Vadapalli

Harika Vadapalli is a skilled Customer Success Support Engineer currently employed at ConductorOne since April 2024. Previously, Harika worked as a Technical Support Engineer 3 at Twilio from June 2021 to April 2024, providing assistance with the Twilio Flex cloud contact center platform and addressing server-side code issues in various programming languages. Prior to Twilio, Harika served as a Senior Technical Support Engineer at ServiceNow from January 2019 to June 2021, managing and resolving technical issues related to HR and incident management applications. Harika gained early experience as a Teaching Assistant at the University of Idaho, where tutoring in C/C++ and data structures was prominent, and held software engineering internships at INTELLIUM MEDIA CONSULTANTS and Vipra Veda. Harika holds a Master's degree in Computer Science from the University of Idaho and a Bachelor’s degree in Computer Science and Engineering from Vignan University.