Aura Aguilera

Aura Aguilera is a bilingual Utilities Customer Service Representative at Con Edison since January 2022, specializing in bill disputes, payment agreements, and billing inquiries. Previous experience includes a role as Project Lead at Critical Mass Global and as a Marketing Specialist at QFS - Quality Floorshine Corporation, where responsibilities encompassed social media management and company rebranding. Aura has also held sales positions at Sprint and Verizon Wireless, in addition to serving as an IMRL Manager in the United States Marine Corps from 2008 to 2013. Aura holds an Associate's degree in Business Administration from Kaplan University, completed in 2015.