ConnectWise
Devin Ragghianti currently serves as the VP of CX Operations at ConnectWise, overseeing processes, systems, quality assurance, and analytics for the CX organization. Previous roles at ConnectWise include VP of Strategic Operations and other positions within Revenue Operations, where Devin focused on enhancing operational efficiency and supporting revenue-generating departments. Prior experience at Liongard as VP of Program Management & Corporate Operations involved streamlining business processes and implementing Salesforce solutions. Devin also held a VP role at FireMon, leading revenue operations strategy and execution. With a solid educational background from the University of South Florida, including degrees in Business Management and Finance, Devin brings extensive expertise in operational management and process optimization within the technology sector.
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ConnectWise
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Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business.