Connells Survey & Valuation
Rachel Ince is an accomplished professional with extensive experience in operations and management across various sectors. Currently serving as Director of Operations and Service Director at Connells Survey & Valuation since April 2015, Rachel leads a team of over 360 residential surveyors, focusing on delivering high-quality client services. Prior roles at Barclays included Head of Premier and Small Business, where Rachel spearheaded significant business transformations, and Regional Business Director, responsible for building teams to address SME needs. Additionally, Rachel contributed to Travelex as Director of Customer Relationship Management, overseeing operations and strategic development, and held earlier positions in customer and product development and sales strategy at both Travelex and Barclays. Rachel's educational background includes Wyvern College.
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Connells Survey & Valuation
Connells Survey & Valuation offers over 30 years of trusted experience in the provision of residential property valuation and surveying services for both private home buying customers and corporate lender clients. We have held an ISO 9001:2015 Quality Assurance accreditation since 1998, which underlines our constant and continuing commitment to deliver quality service to our valued customers and clients. Regulated by the Royal Institution of Chartered Surveyors, we employ a large team of over 300 qualified and experienced chartered surveyors undertaking residential property valuation and survey inspections and reports for purchase and lending purposes across large parts of the UK. We demonstrate our commitment to market leading service delivery through all aspects of our processes. Our culture is one of continual improvement and this is achieved through working in partnership with clients to identify and respond to their evolving needs, proactive communication and relationship management, ongoing training and professional development and investment in IT. Connells Survey & Valuation is part of the Connells Group which is a subsidiary of the Skipton Building Society, one of the UK’s largest providers of financial services and products.