Consnet
Dion Kalicharan is an experienced professional in the field of Customer Relationship Management (CRM) and technology implementation, currently serving as the Managing Director at Consnet since April 2004. Under Dion's leadership, Consnet has become a specialist partner in Customer Engagement and Commerce, executing key implementations across various SAP platforms. Previous roles include Principal CRM Consultant for IPM at the South African Broadcasting Corporation, where Dion focused on SAP Intellectual Property Management, and various senior consulting positions in the banking and automotive sectors, including Absa Bank and Mercedes Benz. Earlier experience includes CRM training at SAP and a business analyst role at Datavia. Dion holds a National Higher Diploma in Information Technology from the Durban University of Technology.
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Consnet
Consnet is a specialist SAP Implementation Partner recognized for providing exceptional skill, commitment and value to our customers. We provide innovative solutions in SAP ERP, SAP Customer Experience, eCommerce and Multi-Channel communication solutions. Consnet is an implementation partner recognised for providing exceptional skill, commitment and value to our customers. We are an enabler for any organization that wants to implement their Digital Strategies on an SAP Platform and we also develop bespoke applications that complement your existing SAP Solutions. Our philosophy is to provide expert knowledge, exceptional service ensuring delivery on our commitments to our customers. Our detailed knowledge and ability to deliver at more than 40 Customers has made us the largest pure play Customer Engagement & Commerce, Mobility and IT Service Management practice in South Africa with over 90 Consultants based at our offices in Johannesburg and Cape Town. Consnet is one of the few consultancies which can provide comprehensive CRM functionality across all channels, and our solutions include: SAP S4HANA Cloud Public SAP S/4HANA Cloud Private SAP Sales & Service Cloud SAP Emarsys Customer Engagement SAP Commerce Cloud SAP Solution Manager On-Premise Sales, Service and Marketing Solutions Magento eCommerce Solutions Multi-Channel Communications, ChatBots, WhatsApp Bots (Sinch, Genesys, QContact) IT Service Management