AJ Starks has extensive work experience in operations management and customer service. From 2022 to present, AJ is working as the Director of Contact Center Operations at Constitutional Tax Collector, Serving Palm Beach County. Prior to this, from 2011 to 2022, AJ worked as the 311 Manager at Broward County Government, where they successfully managed a budget of $3.5 million and improved customer service satisfaction scores. Before that, AJ served as the Triple Center General Manager and Area Sales Manager at The Regus Group in 2009, where they achieved revenue growth and exceeded sales targets. From 2006 to 2008, AJ held the position of Director of Call Center - VIP Services at HARRAH'S ENTERTAINMENT LIMITED, where they managed a budget, led a call center team, and successfully decreased operating costs.
AJ Starks holds a Bachelor of Science degree in Political Science from the University of Tennessee at Martin. In addition to this degree, AJ has obtained certifications in the National Incident Management System from the Federal Emergency Management Association and Situational Leadership from The Ken Blanchard Companies. No specific information is provided regarding the start and end year of AJ's education or the month and year in which the additional certifications were obtained.
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Constitutional Tax Collector, Serving Palm Beach County
Constitutional Tax Collector is a regional collection agency which collects taxes and fees on behalf of the local government agencies of the Palm Beach County. The organization engages in collecting property taxes for every local government agency that has the power to levy, serves the county's agent for the administration of business taxreceipts and tourist development taxes, issues driver licenses, identification cards, titles and registrations for automobiles, trucks, mobile homes and vessels as agent for The Department of Highway Safety and Motor Vehicles, and serves as agent for The Department of Environmental Protection, The Florida Fish & Wildlife Conservation Commission, and The Department of Revenue. The Constitutional Tax Collector is a separate and independent governmental entity to ensure freedom from influence by local or state agencies with the power to levy.