Victor Leandro del Pino Yáñez

Victor Leandro del Pino Yáñez currently serves as the Head of Customer Experience at Conta Azul as of January 2024. Prior to this role, Victor held multiple leadership positions in customer support across various companies, including ZENVIA as the Head of Customer Support and ElectroNeek as the Head of Customer Support for the LatAm region. Victor's extensive experience encompasses managing customer support teams, improving customer satisfaction, and leading technical presales efforts. Previously, Victor has worked at Linx, Treasy, and Thomson Reuters, overseeing customer support operations and business development. Victor holds several degrees, including an MBA in Business Management from FGV and a Software Engineering MBA from Faculdade Metropolitana.