Edward Kim

Edward Kim is an experienced professional in customer support and client services, currently serving as the Head of Support at ContactMonkey since October 2024. Edward is also an active member of Support Driven, an online community dedicated to support professionals. Previously, Edward held the position of Director of Customer Support at Street Context and served as Customer Operations Manager at 2360216 Ontario Inc. Edward's extensive background includes significant roles at Firmex, where responsibilities encompassed Director and Manager of Client Services, contributing to the company's operations in facilitating secure document sharing for high-stakes transactions. Edward's career began at Rogers Communications as an Account Consultant.