Contax360 BPO Solutions, Inc.
Mario S Ellington has over 17 years of experience in various roles and industries. Mario S started their career in 2004 at ACS/e-Services as a Senior Operations Manager for SiriusXM in Jamaica and St. Lucia. In 2010, they joined Global Gateway Solutions as a Senior Operations Manager and Consultant. From 2014 to 2018, Mario worked at Beacon Health Options as a Manager for Customer Service Operations in the Northeast region. Simultaneously, in 2014, they also began working at PVE Inc as the Director of Client Services. In 2019, Mario joined Allied Universal as the Assistant Director of Security for NCL. Currently, they are the Director of Operations for North and South America at Contax360 BPO Solutions, Inc., a position they have held since 2020.
Mario S Ellington's education history is as follows:
From 1997 to 1998, Mario attended MITTC and obtained a NTCVET degree in Telemarketing and Data Entry Ops.
Mario also attended the University of Phoenix from 2011 to 2016 and earned a Bachelor of Applied Science (BASc) degree in Health/Health Care Administration/Management.
In 2011, Mario obtained a Florida 2-15 License from AD Banker & Company, specializing in Life, Health, and Variable Annuities.
Prior to these educational achievements, Mario graduated from Anchovy Comprehensive High School, where they obtained a High School Diploma in General Studies.
In addition to their formal education, Mario holds several certifications. In 1996, they earned an A+ certification in computer hardware. In 2010, they became Six Sigma Certified. Mario also obtained a certification in 0215 - Life Incl Var Annuity & Health from the Florida Department of Financial Services in September 2011. Mario S is also licensed in Security G & D by the Florida Department of Agriculture and Consumer Services. Lastly, Mario obtained training in Standard First Aid, CPR, and AED from Blackhawk Academy.
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Contax360 BPO Solutions, Inc.
Contax360 BPO Solutions is an onshore and nearshore Business Process Outsourcing Center, with an office in Florida, and one of the largest privately owned and managed centers in Jamaica. We pride ourselves on being innovators, and partnering with our clients to deliver exceptional solutions and create value. We integrate our highly talented workforce with best-in-class technology as well as leverage the newest approaches. The result is a solution designed for your business requirements with clear goals and measurable results. Contax360 was founded in 2007 by Jacqueline Sutherland, a Jamaican- entrepreneur who spent her professional career working at Fortune 500 companies in the US. She launched Contax360 with the goal of delivering cutting-edge contact center services while maintaining a hands-on partnering approach with each client. Our repeated success servicing clients from across the globe, – allowed Contax360 to grow to over 900 agents serving blue chip clients in multiple industries. Contax360 has excelled in a heavily competitive environment by staying ahead of technology and trends, while continuing to treat each customer as a partner.