Content Guru
James Grant is a Business Development Manager at Content Guru Ltd, specializing in B2B SaaS sales with a focus on enhancing customer experience in the Contact Centre sector since July 2019. Previously, as the Outsourcing and Partners Sector Lead, James managed a team to support existing customers and explore new business opportunities, while also conducting sector research and providing performance reports to C-Level directors. Prior experience includes serving as a Duty Manager at Waitrose & Partners, overseeing operations at a petrol station and convenience store, and working as a Golf Caddie at Sunningdale Golf Club. James holds a Bachelor of Science degree in Geography from the University of Southampton.
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Content Guru
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Content Guru makes engagement easy. A global leader in cloud communications solutions, we deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the multi-award-winning 𝘀𝘁𝗼𝗿𝗺® solution. Europe’s largest Customer Engagement and Experience solution, 𝘀𝘁𝗼𝗿𝗺, brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, storm gives organisations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.