Content Guru
James Kelly is a skilled Infrastructure Engineer with experience at Content Guru, where James also worked as a Change Engineer and Technical Support Engineer. Prior to this, James held a role as a Customer Service Assistant at Walgreens Boots Alliance, where James was responsible for customer service, stock control, and encouraging customer loyalty. James also gained valuable customer service experience at KFC, where James excelled in delivering fast food orders and promoting sales. James holds a Bachelor of Science (BSc) in Information Technology from the University of Leeds.
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Content Guru
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Content Guru makes engagement easy. A global leader in cloud communications solutions, we deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the multi-award-winning 𝘀𝘁𝗼𝗿𝗺® solution. Europe’s largest Customer Engagement and Experience solution, 𝘀𝘁𝗼𝗿𝗺, brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, storm gives organisations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.