Content Guru
Rick Kaihatu is an experienced business development professional with a robust background in sales and account management, particularly within the ICT industry. Currently serving as Business Development Manager at Content Guru since April 2021, Rick has expertise in cloud-based customer contact solutions. Previous roles include Territory Account Manager at Mitel, where Rick focused on enhancing communication for organizations, and various positions at KPN ICT Consulting that involved cloud solutions and account management in the finance sector. Additional experiences span across multiple organizations such as Axians ICT, AAC Cosmos B.V., and Dimension Data B.V., providing Rick with a diverse skill set in ICT sales and solutions. Educational qualifications include post-academic certification in Strategic Account Management along with various certifications in IT service management and communication.
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Content Guru
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Content Guru makes engagement easy. A global leader in cloud communications solutions, we deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the multi-award-winning 𝘀𝘁𝗼𝗿𝗺® solution. Europe’s largest Customer Engagement and Experience solution, 𝘀𝘁𝗼𝗿𝗺, brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, storm gives organisations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.