Content Guru
Robert Scott Fulton FLPI serves as the Senior Training Manager at Content Guru since January 2022, focusing on global CCaaS technical training and learning and development strategies. Previously, Robert held the role of Director of Learning at Egress Software Technologies and was the Technical Training Manager at Redwood Technologies, where responsibilities included leading global technical training initiatives and instructional design for various stakeholders. Additional experience includes roles such as Business Systems Training Manager at ISS Facility Services UK, Systems Trainer at DXS UK Limited, and Trainer at NatWest. Robert's educational background includes a Bachelor's degree in English Literature and Philosophy from the University of Reading, a Certificate in Filmmaking from LFA, and CIPD qualifications.
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Content Guru
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Content Guru makes engagement easy. A global leader in cloud communications solutions, we deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the multi-award-winning 𝘀𝘁𝗼𝗿𝗺® solution. Europe’s largest Customer Engagement and Experience solution, 𝘀𝘁𝗼𝗿𝗺, brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, storm gives organisations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.