Content Guru
Sam Fuller has extensive work experience in customer success and customer service roles. Sam is currently working as a Customer Success Director at Content Guru and Redwood Technologies since March 2021. Prior to that, they worked as the Head Of Experience at Bulb from January 2020 to March 2021. Sam also held the position of Head Of Customer Services and Head of Customer Service at UK Power Networks from December 2012 to January 2020. Before that, they worked at Barclays in various roles such as Area Manager, Branch Town Manager, Lead Sales & Service Manager - Contact Centre, Internet Sales and Service Manager, Barclays Mortgage Retention Manager, Sales Manager, and Performance Manager from 1999 to 2012.
Sam Fuller attended Nottingham University Business School from 2004 to 2009. During this period, they pursued a Bachelor of Arts (BA) Hons degree with a focus on Leadership, Business & Engagement. Later, from 2016 to 2019, Sam enrolled in Alliance Manchester Business School. However, the specific degree they pursued during this time is not provided. Sam'sstudies at this institution centered around the Customer Management Leadership Group.
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Content Guru
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Content Guru makes engagement easy. A global leader in cloud communications solutions, we deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the multi-award-winning 𝘀𝘁𝗼𝗿𝗺® solution. Europe’s largest Customer Engagement and Experience solution, 𝘀𝘁𝗼𝗿𝗺, brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, storm gives organisations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.