Thobela Gqola

Service Desk Engineer - 2nd Line - Out Of Hours at Content+Cloud

Thobela Gqola is a skilled IT professional with extensive experience in technical support and service desk roles. Currently serving as a Service Desk Engineer - 2nd Line - Out of Hours at Content+Cloud since September 2023, Thobela has previously held positions at Capabilitybpo as an IT Support Engineer, where responsibilities included providing technical support for hardware, software, and networking issues. Prior to that, at TFG Lefic Head Office, Thobela worked as a first line Service Desk Support, assisting TFG stores across Africa with various IT tasks. In an earlier role at DLKGROUP, Thobela was an Information Technology Technical Support specialist, focused on the installation and maintenance of IT equipment. Thobela holds a programming diploma in Computer Programming from PC Training & Business College, completed in 2005.

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Content+Cloud

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Content+Cloud is a leading, Microsoft-focused, cloud, digital transformation and managed services provider, in the UK. We are a prominent Microsoft partner with 19 awards, four Microsoft Most Valuable Professionals (MVPs) and nine advanced specialisations. With a passion for helping ambitious organisations and their people to succeed, we empower clients to transform the way they do business, optimise the way their people work, and provide them with flexible and secure platforms on which to operate. Content+Cloud has over 1000 employees, and offices located in London, Manchester, Milton Keynes, Reading, Cardiff and Sheffield, as well as Cape Town, South Africa. This, and our 21 long-established partners around the world, enables us to deliver a truly global service. Content+Cloud became part of leading Nordics IT services provider, the Advania group, in December 2021.


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