Continental General
Christie Mathis is an experienced operations leader currently serving as AVP Operations at Continental General since June 2023. Prior experience includes a prominent role at National Western Life Insurance Company from August 2001 to June 2023, where Christie held several positions, including Assistant Vice President of Client Services and Director, overseeing Domestic and International Client Services teams and Premium Collection teams. Responsibilities included managing staffing levels, ensuring compliance with regulations, and implementing process improvements. Christie began as a Service Analyst, Sr., supervising audit and compliance teams. Educational background includes a degree from Texas A&M University, earned between 1995 and 2000.
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Continental General
Continental General’s mission is to assist our customers with managing the financial risks and challenges that come as they age. Our skills, resources, and infrastructure allow us to help them with insulating and enhancing retirement income and maneuvering caregiving options. Thus allowing us to responsibly be a part of the solution rather than the problem. Our team of long-term care industry experts, with headquarters in Austin, Texas, strives to build value through superior operating results. As we manage our current portfolio of business, we continue to pursue growth opportunities for expansion and economies of scale through strategic acquisitions, mergers, and reinsurance opportunities. Our family of insurance companies and strategic partners provide administrative services to approximately 125,000 Long-Term Care, Life, Annuity and Supplemental Health customers. We are dedicated to upholding the commitments we have made to provide excellent service to all our customers and serve the needs of our claimants and their families during difficult times.