Continental General
Stephanie Garcia is an experienced professional in client services and project management, currently serving as a Client Service Quality Assurance Analyst and previously as a Client Services Team Lead and Senior Client Services Representative at Continental General since September 2018. Prior roles include Account Manager- Client Experience and Sales Support-Central Enterprise at Arrow Electronics, Finance Manager and Finance Assistant at Photo Texas, and various positions in customer service and sales at Vandelay Education, Master Tech Dental, and Ranstad Armis Fragrances. Stephanie has a strong focus on customer service, issue management, and team leadership, complemented by a foundational education from Leander High School.
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Continental General
Continental General’s mission is to assist our customers with managing the financial risks and challenges that come as they age. Our skills, resources, and infrastructure allow us to help them with insulating and enhancing retirement income and maneuvering caregiving options. Thus allowing us to responsibly be a part of the solution rather than the problem. Our team of long-term care industry experts, with headquarters in Austin, Texas, strives to build value through superior operating results. As we manage our current portfolio of business, we continue to pursue growth opportunities for expansion and economies of scale through strategic acquisitions, mergers, and reinsurance opportunities. Our family of insurance companies and strategic partners provide administrative services to approximately 125,000 Long-Term Care, Life, Annuity and Supplemental Health customers. We are dedicated to upholding the commitments we have made to provide excellent service to all our customers and serve the needs of our claimants and their families during difficult times.