Elsia Kjeldsen

Elsia Kjeldsen has a diverse work experience spanning several companies and roles. Elsia currently works as a Support Engineer at Continia Software a/s, where they began their employment in June 2019. Prior to that, they worked as a Consultant at CGI from May 2017 to May 2019, specializing in Dynamics NAV and LS Retail. In this role, Elsia participated in upgrade projects, provided ongoing support to existing customers, and handled administration and dispatch tasks. Elsia also worked as an ERP Support at Fristads Kansas Sverige from March 2016 to April 2017, where they provided technical support for Microsoft Dynamics NAV 2013 and monitored processes and EDI. From April 2013 to February 2016, Elsia was a Technical Support Engineer at Unifaun AB, where they provided helpdesk support for a web-based Transport Administration program, as well as label printer support and support for a locally installed solution for order file import. Elsia also worked with developers on integration projects and trained users. Elsia began their career at Kvik A/S in January 2008, where they worked as an IT-support specialist for the Kvik Kitchen Stores all over Europe. Elsia provided 1st and 2nd line helpdesk support for Windows users, network, printers, and Navision systems. Elsia also supported the use of Microsoft Navision Dynamics in the company's financial department and the Kvik Kitchen drawing program. Before that, Elsia worked as a self-employed Sales and Development professional at Cubiform I/S from April 2002 to November 2007. In this role, they focused on developing websites for small businesses using Joomla CMS, WordPress, and other tools. Elsia'sskills in HTML and CSS were crucial in this role.

Elsia Kjeldsen obtained a Bachelor's degree in Business, Economics, and Languages from Aarhus University between 1999 and 2002. Elsia then pursued a Master's degree in IT, focusing on IT, communication, and organization, at Aarhus University from 2002 to 2004. In addition to their academic qualifications, Elsia also holds the ITIL Foundation certification from ITIL Certified, although no specific information regarding the month or year of obtaining this certification is provided.