Continuant
Jannae Vannberg, Executive Director of Adoption & Change Management and Project Management Office, has a unique insight into the customer experience. Drawing from years in Continuant's Customer Success Center, Jannae has a profound understanding of each customer’s unique requirements. She is dedicated to making sure their customers have what they need when they need it. This aspect, combined with implementing ITIL best practices, is the driving force behind building ACM for every Continuant customer relationship.
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Continuant
Our customer-centered service culture is an essential part of who we are, and it drives our day-to-day operating philosophy. Whether you are seeking maintenance and support for your legacy system, or looking for a partner to help you migrate to a Unified Communications solution, consider Continuant, the service leader. We build long-lasting partnerships and collaborate with our customers to identify their unique needs, then work collaboratively to find innovative solutions. We call it The power of choice℠. Unparalleled Track Record of Service For 17 years, Continuant has been serving the enterprise with OEM-independent maintenance and support of voice and data systems. It has always been our mission to provide efficient, customer-focused, and cost-effective services to support voice and data equipment from multiple manufacturers. When we started the business, it was clear to us that no single company or manufacturer placed post-installation service and support as its single highest priority. As a result, Continuant created a new business model based on the premise that customers have the right to receive maximum longevity and value from their technology investments. Continuant developed a portfolio of voice and data services independent from the manufacturer, designed to prevent downtime, protect investments, ensure accountability, and provide convenience for our customers. And now, you can experience the same exceptional customer service if you need Managed Services or when you are ready to migrate to a Unified Communications solution.