Continuant
As Executive Director of Service Operations, Mike understands the complexities of Microsoft’s solutions. It falls to him to navigate the Microsoft partner ecosystem to determine which devices and services will best meet the customers’ needs. Mike also helps the customers get the support and licensing they need to ensure peak performance and maximize their return on investment.
Mike served in the Navy for four years as a communication facilitator, where he frequently received high evaluations for his technical practice and disciplined process management. Afterward, he earned a bachelor’s degree at the University of Pheonix and an MBA in general business at the University of Washington.
In 2008 he joined Continuant as an Account Executive, and over time took various positions in other departments including Senior Named Account Manager, Operations Manager, and Director of Strategic Planning. In these various roles, he used information gathered from years of hands-on experience and market research to make the process more efficient and save time for the customers.
This person is not in any teams
This person is not in any offices
Continuant
Our customer-centered service culture is an essential part of who we are, and it drives our day-to-day operating philosophy. Whether you are seeking maintenance and support for your legacy system, or looking for a partner to help you migrate to a Unified Communications solution, consider Continuant, the service leader. We build long-lasting partnerships and collaborate with our customers to identify their unique needs, then work collaboratively to find innovative solutions. We call it The power of choice℠. Unparalleled Track Record of Service For 17 years, Continuant has been serving the enterprise with OEM-independent maintenance and support of voice and data systems. It has always been our mission to provide efficient, customer-focused, and cost-effective services to support voice and data equipment from multiple manufacturers. When we started the business, it was clear to us that no single company or manufacturer placed post-installation service and support as its single highest priority. As a result, Continuant created a new business model based on the premise that customers have the right to receive maximum longevity and value from their technology investments. Continuant developed a portfolio of voice and data services independent from the manufacturer, designed to prevent downtime, protect investments, ensure accountability, and provide convenience for our customers. And now, you can experience the same exceptional customer service if you need Managed Services or when you are ready to migrate to a Unified Communications solution.