Continuum Global Solutions
Josh Williams has over 17 years of experience in workforce management within the BPO sector, currently serving as a Workforce Business Partner at Continuum Global Solutions since May 2015. In this role, Josh manages staffing for major healthcare services clients, focusing on scheduling, planning, real-time management, and reporting for internationally based sites. Prior to this, Josh worked as a Workforce Project Manager at Xerox, coordinating multiple-site teams for a Telecommunications client, and held roles as Hiring Manager and Learning and Development Manager at ACS, a Xerox Company. Josh holds a Bachelor of Arts degree in History from Warner Pacific University.
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Continuum Global Solutions
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Continuum Global Solutions is an omni-channel contact center platform with more than 15,000 employees in 15 countries worldwide.