Convoso
Christian M. has a strong background in technical support and software quality assurance. Christian started their career at TeleTech in 2007, where they worked as a Technical Support representative for three years. In 2010, they joined vCustomer as a Technical Support Engineer, providing assistance with the installation and configuration of networking devices. In 2013, they moved on to Convoso, where they held the positions of Technical Support Supervisor and Software Quality Assurance Analyst. In this role, they were responsible for testing software solutions, identifying and fixing issues, and ensuring the overall quality of the products.
From 2001 to 2005, Christian M. attended Jobs for Business and Arts. During this time, they pursued a degree in Business Administration with a major in Marketing. No specific field of study was mentioned.
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Convoso
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Convoso’s mission is to create innovations that enable contact center owners to hit performance metrics that they never thought possible. We are passionate about our customer’s success and have a proven track record of delivering outstanding results that drive more engaged call center agents, boost in margins, and breakthrough years in profit. Ourpredictive dialer with superior recycle logic—combined with lead management automation—empowers outbound contact centers to move more leads through the funnel faster. With our conversational AI agent, you can turn aged leads into live transfers. We consider our customers to be our partners and work hand in hand with them to achieve maximum results because without them we don’t exist. It is an amazing feeling to have a direct impact on our customer’s growth from head count and all the way to revenue and profits.